PRIVACY POLICY

Effective Date: July 24, 2024

Introduction

The HandStand Shop (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide while using our website, products, and services. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage your information.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Voluntarily

We may collect information you voluntarily provide, including:

• Name
• Email Address
• Telephone Number
• Billing Address
• Shipping Address
• Company Name
• Purchase Information
• Customer Service Requests
• Marketing Preferences
• Account Registration Information
• Product Reviews or Feedback
• Information Submitted Through Contact Forms
• Payment Information

Payment transactions are processed through third-party payment processors.

The HandStand Shop does not store complete credit card numbers, debit card numbers, banking information, or payment authentication credentials on our servers.

Automatically Collected Information

When you access our website, we may automatically collect:

• IP Address
• Browser Type
• Device Type
• Operating System
• Internet Service Provider
• Geographic Region
• Referring URLs
• Website Activity
• Clickstream Data
• Session Information Pages Visited
• Time Spent on Pages
• Date and Time of Access
• Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Analyze website performance
• Improve customer experience
• Measure advertising effectiveness
• Deliver personalized content
• Prevent fraud and unauthorized access

Types of cookies may include:

• Essential Cookies – Required for website operation.
• Performance Cookies – Used to improve website performance and functionality.
• Analytics Cookies – Used to understand visitor behavior and website usage.
• Marketing Cookies – Used for advertising and remarketing purposes.

You may manage cookie settings through your browser preferences.

Analytics and Tracking Technologies

We may use third-party analytics services including:

• Google Analytics
• Search Console Services
• Website Performance Tools
• Visitor Analytics Platforms

These services may collect information regarding website interactions, browsing activity, and usage patterns.

Advertising and Marketing Technologies

We may use advertising technologies, including:

• Meta (Facebook) Pixel
• Google Ads Tracking
• Retargeting Services
• Conversion Tracking Services

These technologies help us understand advertising performance and provide more relevant marketing content.

How We Use Information

We may use collected information to:

• Process orders
• Fulfill purchases
• Manage customer accounts
• Provide customer service
• Respond to inquiries
• Improve website performance
• Personalize user experiences
• Conduct analytics
• Prevent fraud
• Maintain website security
• Comply with legal obligations
• Enforce policies and agreements
• Send transactional communications
• Send marketing communications where permitted
• Email Communications

If you provide your email address, we may send:

• Order Confirmations
• Shipping Notifications
• Customer Service
• Communications
• Product Updates
• Promotional Messages
• Company Announcements

You may unsubscribe from promotional emails at any time through the unsubscribe link contained within marketing communications.

• SMS Communications

If you voluntarily provide a mobile phone number and opt into text communications, we may send:

• Order Updates
• Shipping Notifications
• Customer Support Messages
• Promotional Offers

Note: Message and data rates may apply.

You may opt out of SMS communications at any time.

Sharing Information

We do not sell personal information.

We may share information with trusted service providers including:

• Payment Processors
• Shipping Providers
• Website Hosting Providers
• Analytics Providers
• Marketing Service
• Providers
• Customer Service Platforms
• Technology Vendors

Information is shared only as necessary to perform business functions.

Legal Disclosures

We may disclose information when required to:

• Comply with legal obligations
• Respond to lawful requests
• Protect Company rights
• Protect customer safety
• Prevent fraud
• Investigate security incidents
• Enforce agreements
• Business Transfers

If The HandStand Shop undergoes a merger, acquisition, asset sale, reorganization, or similar business transaction, customer information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

• Security measures may include:
• Secure Hosting
• Environments
• SSL Encryption
• Restricted Administrative Access
• Password Protection
• Security Monitoring
• Software Updates

No internet transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as necessary to:

• Complete transactions
• Maintain business records
• Resolve disputes
• Comply with legal requirements
• Enforce agreements

Retention periods may vary depending on the nature of the information.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Restrict certain processing activities
• Withdraw consent
• Object to certain uses
• Request a copy of personal information

Requests may be submitted using the contact information provided below.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights regarding personal information, including:

• Right to Know
• Right to Delete
• Right to Correct
• Right to Limit Certain Uses
• Right to Non-Discrimination

California residents may submit privacy requests using the contact information below.

International Users and GDPR Rights

If you are located in the European Economic Area, United Kingdom, or other jurisdictions with applicable privacy laws, you may have additional rights including:

• Access
• Rectification
• Erasure
• Restriction
• Portability
• Objection
• Withdrawal of Consent

Where required, processing is conducted pursuant to lawful bases under applicable regulations.

Do Not Track Signals

Some web browsers provide Do Not Track signals.

Because there is currently no universally accepted standard governing these signals, our website may not respond to all Do Not Track requests.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of third-party websites.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

Data Breach Response

In the event of a data security incident affecting personal information, we will investigate the matter and provide notifications as required by applicable laws and regulations.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the website constitutes acceptance of the updated policy.

Contact Information

The HandStand Shop

Email: customersupport@thehandstandshop.com

Website: www.thehandstandshop.com

For privacy-related requests or questions, please contact us using the information above.

Consent

By accessing or using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.