Refund and Returns Policy
Introduction
At The Hand Stand Shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. This Refund and Returns Policy outlines the terms and conditions for refunds and returns of products purchased from our website.

Returns
Eligibility
• Products must be returned within 30 days of the purchase date.
• Items must be in their original packaging, unused, and in the same condition that you received them.
• Proof of purchase is required for all returns.
Process
1. Contact Us: Begin by contacting our customer support team at thehandstandshop@gmail.com to initiate a return.
2. Approval: Once your return is approved, you will receive an email with instructions on how to send your item back to us.
3. Shipping: Pack the item securely in its original packaging and ship it to the address provided in the email.

Refunds
Eligibility
• Refunds are available for returned items that meet the eligibility criteria mentioned above.
• Shipping costs are non-refundable.
Process
1. Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.
2. Approval: If your return is approved, we will process your refund.
3. Payment: Refunds will be issued to the original method of payment within 7-10 business days.
Exchanges
Eligibility
• Exchanges are available for defective or damaged items.
• Contact our customer support team at thehandstandshop@gmail.com within 30 days of receiving your item to request an exchange.
Process
1. Contact Us: Reach out to our customer support team to initiate an exchange.
2. Approval: Once approved, you will receive instructions on how to proceed.
3. Shipping: Ship the defective or damaged item back to us, and we will send a replacement at no additional cost.
Non-Returnable Items
• Gift cards (Coming Soon)
• Custom Orders or Custom Products
• Personal hygiene items (e.g., unboxed, open hand sanitizer refills)
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
• Email: thehandstandshop@gmail.com
• Phone: (123) 456-7890
Conclusion
We value your satisfaction and strive to provide the best products and services. Thank you for choosing The Hand Stand Shop. Your trust and loyalty are important to us.